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Privacy Policy

Effective date: 21 August 2026

Mannjal Technologies Private Limited ("Mannjal", "we", "us", "our") respects your privacy and is committed to protecting the personal data of everyone who interacts with this website, www.mannjal.com (the "Site"). This Privacy Policy explains what personal data we collect through the Site, why we collect it, how we use and protect it, and the rights you have over it under India's Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 (together, the "DPDP Act").

Scope of this Policy. This Policy covers personal data collected through your use of this Site — for example, when you submit an enquiry form, schedule a walkthrough, or contact us. It does not cover borrower, applicant or loan data processed inside a client's Mannjal instance as part of a partnership-lending program. That data is governed by the agreement between Mannjal and the relevant lender or originator, who acts as the Data Fiduciary for that data under the DPDP Act. Mannjal acts on that client's instructions as a service provider and does not make credit decisions or lend on its own account.

1. Information We Collect

Information you give us

  • Contact and enquiry details: your name, work email address, phone number, organisation and job title, and the content of any message you send us through the Site's contact or walkthrough-scheduling forms.
  • Any other information you choose to share with us, for example in the course of a scheduled walkthrough or ongoing conversation.

Information collected automatically

  • Technical data: IP address, browser type and version, device information, and general location inferred from your IP address, collected through standard server and content-delivery logs to operate and secure the Site.
  • Usage data: pages visited, time spent, and referral source, where analytics tools are enabled. As of the effective date above, this Site does not run advertising or third-party analytics cookies. If this changes, we will update this Policy and seek your consent before any such cookies are set.

2. Why We Collect It, and Our Lawful Basis

We collect and use your personal data for the following purposes:

  • To respond to enquiries submitted through the Site and to schedule and conduct walkthroughs or discussions about Mannjal's products.
  • To communicate with you about Mannjal, including following up on a conversation you have initiated with us.
  • To maintain the security, integrity and proper functioning of the Site.
  • To comply with applicable law, regulation, or a lawful request from a public authority.

Lawful basis. Under the DPDP Act, our lawful basis for processing the personal data described in Section 1 is your consent, given when you voluntarily submit information through a form on this Site. Where required, we present this Policy at or before the point of collection so that your consent is free, specific, informed, unconditional and unambiguous, as the DPDP Act requires. You may withdraw your consent at any time; see Section 6.

3. Sharing and Data Processors

We do not sell your personal data, and we do not share it with third parties for their own marketing purposes.

We may share personal data with:

  • Service providers who process data on our behalf and under our instructions — for example, email delivery, meeting-scheduling, and website-hosting providers — bound by confidentiality and data-processing terms consistent with the DPDP Act.
  • Professional advisers, where necessary for the purpose for which the data was collected.
  • Government authorities, regulators, or law-enforcement agencies, where required or permitted under applicable law.

We do not knowingly transfer personal data collected through this Site outside India except where necessary to use the service providers above, and only in a manner consistent with the DPDP Act. The Central Government has not, as of the effective date above, restricted transfer of personal data to any specific country or territory under the DPDP Act; we will update this Policy if that changes.

4. Data Retention

We retain personal data collected through this Site only for as long as reasonably necessary to fulfil the purpose for which it was collected, or as required by applicable law, whichever is longer. As a general rule:

  • Enquiry and contact-form data is retained for the duration of our engagement with you and for a reasonable period thereafter to allow for follow-up, after which it is deleted or anonymised.
  • Where you have not engaged with us for an extended period and no legal or contractual obligation requires continued retention, we will erase your personal data or send you a notice before doing so, in line with the DPDP Act's data-retention and erasure requirements.

5. Security

We apply reasonable technical and organisational safeguards appropriate to the nature of the personal data we hold, including encryption of data in transit, role-based access controls, and maker-checker approval workflows for sensitive actions on our systems.

No method of transmission over the internet or electronic storage is completely secure. If we become aware of a personal data breach affecting your personal data, we will notify the Data Protection Board of India and affected individuals in the manner and within the timelines the DPDP Act prescribes, and take reasonable steps to contain and remediate the breach.

6. Your Rights as a Data Principal

Under the DPDP Act, you have the right to:

  • Access a summary of the personal data we hold about you and the processing activities we carry out on it.
  • Seek correction, completion, updating, or erasure of your personal data.
  • Withdraw consent at any time, as easily as it was given. Withdrawal does not affect the lawfulness of processing carried out before withdrawal, and we may retain certain data where we are separately required to do so by law.
  • Nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.
  • Raise a grievance with our Grievance Officer (Section 7) and, if unresolved, escalate it to the Data Protection Board of India.

To exercise any of these rights, contact our Grievance Officer using the details in Section 7. We will respond within the timelines the DPDP Act and its Rules prescribe.

7. Grievance Officer

Vivekanandan Kalimuthu, Grievance Officer

Email: [email protected]

Address: Bubblespace Coworking, Level 3, 824, HRBR Layout, Block I Extension, Kalyan Nagar, Bengaluru, Karnataka - 560 043

We aim to acknowledge and address grievances within the timelines prescribed under the DPDP Act. If you are not satisfied with our response, you may approach the Data Protection Board of India.

8. Data Localisation and Cross-Border Transfers

Where technically and commercially feasible, personal data collected through this Site is stored and processed in India. Any transfer of personal data outside India, including to service providers referenced in Section 3, is carried out only where such transfer is permitted under the DPDP Act, and subject to appropriate contractual safeguards with the recipient.

9. Consent Managers

The DPDP Act provides for registered Consent Managers through which individuals can manage, review and withdraw consent given to organisations across services, on a common platform. As this framework is operationalised, we will update this Policy to reflect how it applies to interactions on this Site.

10. Children's Data

This Site is directed at business users — lenders, originators, and their teams — and is not directed at or intended for use by children. We do not knowingly collect personal data relating to a child, as defined under the DPDP Act. If you believe a child has provided us with personal data, please contact our Grievance Officer so we can take appropriate action.

11. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices, our services, or applicable law, including further rules or guidance issued under the DPDP Act. The "Effective date" at the top of this Policy reflects the date of the most recent version. Where a change is material, we will take reasonable steps to notify you, such as posting a notice on the Site.

12. Contact Us

Mannjal Technologies Private Limited
CIN: U62013KA2023PTC171651
Registered office: Bubblespace Coworking, Level 3, 824, HRBR Layout, Block I Extension, Kalyan Nagar, Bengaluru, Karnataka - 560 043
Email: [email protected]
See also our Terms of Use.

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Mannjal Technologies Pvt. Ltd. · CIN U62013KA2023PTC171651 · Registered office: Bubblespace Coworking, Level 3, 824, HRBR Layout, Block I Extension, Kalyan Nagar, Bengaluru, Karnataka - 560 043 · Grievance Officer: Vivekanandan Kalimuthu · [email protected]

Mannjal supports partnership-lending workflows aligned with applicable RBI guidance and client policies. Personal data is handled with DPDP-aware controls where applicable. Mannjal provides technology infrastructure; it does not make credit decisions or lend on its own account.

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